Effective February 16, 2026
NOTICE: These Terms & Conditions constitute a binding agreement between you (“the Client”) and Altitude, Inc. (“Sundays”). By purchasing, subscribing to, or using Sundays’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Description of Services
Upon acceptance of these Terms and receipt of payment, Sundays will provide the Client with the following services (“the Services”):
Schedule management: Organizing, maintaining, and coordinating the Client’s calendar, setting up appointments, and providing reminders.
Communication Management: Handling, redirecting, and responding to the Client’s emails as directed, including coordination with third parties.
Project management and support: Assisting with ongoing project management and task completion to achieve the Client’s goals.
Task Management: Assisting with day-to-day tasks such as making reservations, booking travel arrangements, and other errands as directed.
Research: Conducting basic research as requested.
Team and/or family coordination: Helping to find lodging, coordinate flights, and arrange dinners for the Client.
Additional services may be performed by mutual agreement.
Performance
Sundays will be available during US business hours and will provide its services in a timely manner, using knowledge and recommendations that meet generally acceptable standards.
The Client agrees to provide information, training, and necessary assistance reasonably required in connection with the successful performance of the Services. The Client will be responsible for giving relevant context, ongoing input, and feedback.
Plan
A plan consists of a fixed number of hours available for the Client’s use each month at a predetermined monthly rate. The Client understands and agrees to the following terms regarding their chosen plan:
Monthly Hours: The Client will select a plan providing a specified number of service hours per month. These hours must be utilized within the same monthly service period.
Plan Changes: The selected plan cannot be altered without providing ten (10) business days’ prior written notice.
Additional Hours: If the Client exhausts their allocated hours before the end of the month, they may request additional hours at additional cost, or upgrade to a higher plan via written agreement.
Sundays will make the contracted hours available for the Client’s use during their monthly service period and will provide a weekly balance of hours used and hours remaining.
Payment
The Client agrees to pay Sundays each month (the “Monthly Fee”) until termination of this agreement. The Monthly Fee shall be paid in advance, prior to the month in which Services are rendered.
The Client will maintain with Sundays valid payment information to be used to pay the Monthly Fee and other additional charges.
In providing the Services, additional expenses may be incurred by Sundays with approval from the Client. The Client agrees to pay for all expenses. These expenses will be itemized and included with future recurring monthly payments, or billed upon the termination of this agreement.
An additional 3% fee applies for credit card payments.
Annual Price Adjustment
Plan pricing is reviewed on an annual basis. Sundays reserves the right to adjust plan pricing to reflect changes in employment costs and other related business expenses. Sundays will provide the Client with at least twenty (20) business days’ written notice in advance of any price adjustment. If the Client does not wish to accept the adjusted pricing, the Client may terminate this agreement in accordance with the termination provisions herein prior to the effective date of the adjustment. The Client’s continued use of the Services after the effective date of a price adjustment shall constitute acceptance of the new pricing.
Term and Termination
The Services are provided on a recurring monthly basis unless terminated by either party. The first service period begins on the date of the first meeting between the Client and Sundays after the Client’s purchase of Services.
Either party may terminate this agreement with 30 days’ prior written notice to the other party.
Default
The occurrence of the following shall constitute a material default under this agreement:
Failure to make a required payment when due.
Insolvency or bankruptcy of either party.
Subjection of either party’s property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.
Failure to make available or deliver the Services in the time and manner provided for in this agreement.
Remedies
In addition to any and all other rights a party may have available according to law, if a party defaults by failing to substantially perform any provision, term, or condition of this agreement (including but without limitation the failure to make a monetary payment when due), the other party may terminate the agreement by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such a notice shall have 7 days from the effective date of such a notice to cure the defaults. Unless waived in writing by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this agreement.
Confidentiality
The parties recognize they may be privy to personal and/or confidential information in the course of this agreement. Any information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”) is confidential, solely for use in performing this agreement and may not be disclosed or copied unless authorized by the Disclosing Party in writing; provided that the Receiving Party may share the Confidential Information with its employees, contractors, agents, or representatives (“Associated Parties”) in order for it to perform the Services under this agreement. The Receiving Party shall ensure that any Associated Parties have agreed to confidentiality terms no less strict than those set forth in this agreement. The Receiving Party shall protect and safeguard the confidentiality of the Disclosing Party’s Confidential Information with at least the same degree of care as the Receiving Party would protect its own Confidential Information, but in no event with less than a reasonable degree of care.
This provision will continue to be effective after the termination of this agreement. Any oral or written waiver by the Disclosing Party of these confidentiality obligations which allows the Receiving Party to disclose confidential information to a third party will be limited to a single occurrence tied to the specific information disclosed to the specific third party.
Disclaimer
Through usage of the Services, the Client may receive research, advice, or other information about topics that are complex in nature. Any information provided is for informational purposes and does not constitute medical, legal, financial or other forms of expert advice. The Client agrees to use the resources provided with care and caution, and acknowledges that they must review any resources that they receive from Sundays for accuracy before taking any action based on the information. Any damage or hardship incurred as a result of an error or omission from the Sundays team is solely the responsibility of the Client.
Limitation of Liability
Neither party will be liable to the other for loss of use, revenue, profit, or data, or for any consequential, incidental, indirect, exemplary, special, or punitive damages, whether arising from breach of contract, tort (including negligence), or otherwise.
Neither party’s liability for direct damages shall exceed the total amount paid or payable to Sundays in the twelve (12) months preceding the event giving rise to the claim.
Notwithstanding the foregoing limitations, in cases of gross negligence or willful misconduct, the responsible party may be liable for direct damages, subject to the twelve (12) month cap described above.
Subcontractors
Sundays may subcontract services to independent contractors (“Subcontractors”). Subcontractors choose the time and manner of their work. Sundays will use reasonable efforts to subcontract only with qualified persons. Sundays reserves the right to replace any Subcontractor with one of equal or superior qualifications, providing reasonable notice to the Client when possible.
Non-Solicitation
During the term of this agreement and for twelve (12) months following its termination, the Client agrees not to directly or indirectly solicit for employment or contract any of Sundays’ employees, contractors, or subcontractors (“Designated Team Members”).
If the Client hires or otherwise engages a Designated Team Member during the term of this agreement or within twelve (12) months following its termination, the Client agrees to pay Sundays a one-time recruitment fee as follows:
Twelve (12) months of the Client’s highest monthly plan rate if the hire occurs within the first six (6) months from the start of this agreement;
Six (6) months of the Client’s highest monthly plan rate if the hire occurs between six (6) and twelve (12) months from the start of this agreement; or
Three (3) months of the Client’s highest monthly plan rate if the hire occurs after twelve (12) months from the start of this agreement.
In all cases, the recruitment fee shall be no less than $15,000.
Governing Law and Dispute Resolution
This agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
Any dispute, controversy, or claim arising out of or relating to this agreement, or the breach, termination, or validity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules then in effect. The number of arbitrators shall be one. The place of arbitration shall be determined by the AAA. The language of the arbitration shall be English. The arbitration award shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.
Each party shall bear its own costs and attorneys’ fees in connection with any arbitration, unless the arbitrator determines that the circumstances warrant a different allocation.
Changes to These Terms
Sundays may update these Terms & Conditions from time to time. Sundays will notify the Client of any material changes with at least thirty (30) days’ written notice prior to the effective date of the changes. If the Client does not wish to accept the updated Terms, the Client may terminate this agreement in accordance with the termination provisions herein prior to the effective date of the changes. The Client’s continued use of the Services after the effective date of any changes shall constitute acceptance of the updated Terms & Conditions.
Assignment
The Client will not assign or transfer its obligations under this agreement without prior written consent from Sundays.
Severability
If any provision of this agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.
Entire Agreement
These Terms & Conditions constitute the entire understanding and agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, understandings, and representations, whether oral or written.