Short Bio:
Hi, I'm Laura! I've spent nearly a decade pouring my heart into a small, woman-owned e-commerce brand by managing relationships with brand ambassadors, affiliates, and company partners, all while making sure every person felt seen and truly cared for along the way. Showing up for people with warmth and intention isn't just how I work; it's who I am. At Sundays, I bring that same heart to every client I support.

Why I love supporting families: Families come in every shape, season, and struggle - I believe every single one deserves to feel supported, not just managed. I care deeply about showing up for parents and being someone they can genuinely count on.

Professional experience

I've spent nearly a decade in relationship management, customer support, and helping operations teams work smoothly. I have experience building SOPs, training materials, and social media marketing. Before that, I spent years in administrative and vendor-facing roles, and found my time at the local Sheriff's Office, where I learned pretty quickly that empathy isn't simply a skill - it's essential to supporting a team, customers and clients. 

Skills and system expertise:

• Relationship Management

• Social Media Management

• Customer Experience

• Project Management

About me personally: I'm a Charlotte native who has been fortunate enough to be married to my biggest cheerleader for 17+ years. We have two amazing kids and soak up every summer we can exploring New England with family. When things slow down, you'll find me in the kitchen covered in flour, diving into my latest sourdough experiment.